Privacy Policy

1.   Introduction.

We are committed to protecting the privacy and personal information of everyone we deal with. The following Privacy Policy document has been drafted to show the steps we take to achieve this.

Inevitably, in dealing with people and organizations, there is a need to collect some basic information – even if only to start some form of dialogue. The information we collect is that considered necessary for us to carry on our business activities.

In view of this, it is recognized that it is incumbent upon us to put in place systems, mechanisms and procedures to ensure that any information collected is treated confidentially and not disclosed to other parties without the permission of the individual or organization concerned.  This document is designed to tell you how we collect, use and protect any information you provide. 

Please note, that if you provide personal information as a result of visiting this website, you are accepting the practices described in this Privacy Policy.

2.  What information is collected.

2.1  Information that is automatically collected.

Like most places on the Internet, simply by visiting our website you automatically provide certain information, which we store in log files. This includes basic information such as your ISP, your IP address, when you visited the site (date and time stamp), the website from where you came prior to visiting us, the website you go to when you leave our website, your computer’s operating system and the type of web browser that you are using. Our website automatically records this basic information about you but this is not linked to any information that is personally identifiable.

2.2  Cookies and web beacons.

Like other websites, we also use cookies (and web beacons)  – in plain English, a piece of text (or a small graphic image) that our website’s server transfers to your computer. This is then used to track your session on our website.

Cookies (and web beacons) may also be used to customize our website content for you as an individual. For example, we use cookies for the following:  to store visitor preferences; to record session information such as items that you add to your shopping cart; to record user-specific information such as what pages you access or visit; to alert visitors to new areas that we think might be of interest to them when they return to our site; to record past activity in order to provide better service when visitors return to our site; to ensure that, wherever possible, visitors are not repeatedly sent the same advertising material; and to customize Web page content based on a visitor’s browser type and other information that the visitor sends.

Most browsers are set up to accept cookies, but you can change your settings to have your browser notify you when you receive a new cookie or you can change your settings to refuse to accept cookies.

2.3  DoubleClick DART Cookie

If we include advertising on this website from, say Google, their use of the DART cookie enables it to serve advertising to users based on their visit to this and other websites on the Internet.  Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at the following URL: http://www.google.com/privacy_ads.html

We have no access to, or control over, the cookies used by third-party advertisers.

You should consult the respective privacy policies of these third-party ad servers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices. This Privacy Policy does not apply to, nor can we control the activities of such other advertisers or websites.

If you wish to disable cookies, you may do so through your individual browser options as indicated above. More detailed information about cookie management with specific web browsers can be found at  each browser’s own website.

2.4  Information you provide

We may also collect personal data (Personally Identifiable Information) such as that you provide to us by posting it to our website or sending by e-mail. This data may include the following: your first and last name, your e-mail address, physical address and telephone number.

You can always choose not to provide us with such information. You may also be asked to provide Personally Identifiable Information when you register for access to certain portions of our site, sign up for newsletters or mailings, or make a purchase.

Transactions between you and our website may also at some time involve payment by credit card, debit card, checks, money orders, and/or third party online payment services. In such transactions, we will collect information related to the transaction as part of the course of doing business with you, including your billing address, telephone number, and other information related to the transaction.

3. How and when information is used.

In addition to using any information provided to deliver specific products and services requested, we also use your information to operate our website’s business activities:-

 to improve the content of our site;

 to troubleshoot issues arising from use of the website;

 to resolve disputes or enforce our website’s terms and conditions;

to customize the content and/or layout of site pages for each individual visitor

to notify consumers about updates to our Web site such as new services and special offers.

As a general rule, we will not give your data to third parties without your permission. However, there are some important exceptions to this rule.

We may, in our sole discretion, provide information about you to law enforcement or other government officials for purposes of fraud investigations, alleged intellectual property infringement, or any other suspected illegal activity or matters that may expose us to legal liability.

Although we do not disclose individually identifiable information, we may disclose aggregate data about our website’s visitors to advertisers or other third parties for marketing and promotional purposes.

In some cases we use the information to contact consumers for marketing purposes.

From time to time, we may use third party suppliers to provide services on our website. If a supplier wants to collect information about you, you will be notified. However, you will never be required to give information to a third party supplier.

Access to your information may also be provided to third parties who provide technical support for the operation of our site.

4. Protection of your information.

The privacy and protection of your information is important to us. 

We use security software to protect the confidentiality of your personal information. In addition, our business practices are reviewed periodically for compliance with policies and procedures governing the security and confidentiality of our information. Our business practices limit employee access to confidential information and limit the use and disclosure of such information to authorized persons.

Your access to parts of our website may be protected by a user name and a password. Do not give your password to anyone. If you enter a section of our website that requires a password, you should log out when you leave. As a safety precaution, you should also close out of your web browser completely and re-open it before viewing other parts of the Internet.

If you voluntarily disclose Personally Identifiable Information on message boards or in chat areas, that information can be viewed publicly and can be collected and used by third parties without our knowledge and may result in unsolicited messages from other individuals or third parties. Such activities are beyond our control and this policy.

You may choose to provide personal information to website visitors or other third parties who are not our suppliers. Please use caution when doing so. The privacy policies and customs of these third parties determine what is done with your information.

5.  Autoresponders.

We may use autoresponders to communicate with you by e-mail. To protect your privacy, we use a verified opt-in system for such communications and you can always opt-out of such communications using the links contained in each autoresponder message.

If you have difficulties opting out, you may contact us by e-mail at the email address given below.

6.  Children and minors.

 We are cognizant of all the issues relating to the online collection of personal information from those under 18 years of age and of the steps taken, particularly in the US courts, to control what a website operator must include in their Privacy Policy, when and how to seek verifiable consent from a parent or guardian and what responsibilities an operator has to protect children’s privacy and safety online – including restrictions on marketing products and services to those under 13.

We do not require anyone to share any personal information about themselves in order to enjoy our website. We do not collect any personal information unless it is voluntarily provided.

This website does not knowingly sell products directly to children under the age of 18. If we discover we have received any information from a child under the age of 18 in violation of this policy, we will delete that information immediately.

If you believe we have received any information from or about anyone under the age of 18, please contact us at the email address given below.

7.  How to access your information.

You can request access to your personally identifiable information maintained by us by sending an e-mail to us at the address listed below.

Upon request, we offer you the opportunity to have inaccuracies in your personally identifiable information corrected. You can have this information corrected by sending an e-mail to the address listed below.

8.  Consent.

By continuing to use our website, you consent to the collection and use of your personal information as described in this Privacy Policy.

9.  Policy changes

The terms of this policy may change from time to time. If such changes are made, we will notify you by a notice posted on our website’s home page of the changes that have been made. If you disagree with the changes that have been made, please contact us by e-mail, either directly or using the website Contact Form.

Any changes made to this Policy will not apply to information we have collected from you prior to making the changes.

If you are concerned about any topic covered by this Policy, you should read it carefully before you use our website. Any questions or concerns about this policy should be brought to our attention by using our Contact Form or the email address below and providing us with any relevant information.

10.  Effective Date.

This Privacy Policy is effective as of 1st January 2015

11.  Contact e-mail

zoran@citywinecollection.com